*Important reminder: Invoices must be submitted to Aetna International no later than 60 days from the date of service. You can continue to use Aetna’s electronic tools on AetnaDental.com for all your dental transactions. El Paso, TX 79998 Download the app to manage your health plan and benefits right from your phone. See our cookie policy for more information on how we use cookies and how you can manage them. Email: AGBChinaServicesShanghai@aetna.com, Member services: claims and pre-authorization Fax: +44-870-442-4377. You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies. MEMBER LOG IN. Copyright © 2001-[current-year] Aetna Inc. For everyone’s safety during the COVID-19 pandemic, our office is currently closed to in-person, walk-in traffic. If you missed Open Enrollment, please contact your HR representative immediately. Shanghai, China, Member services: claims and pre-authorization User name; Password ; Password is case sensitive; Both fields are required Forgot your user name? 3 of Law No. Aetna International. You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand. If you don’t know the correct dialling code to use, you can refer to www.business.att.com/bt/access.jsp to find the number for the country you’re dialling from. California only: Aetna Dental P.O. PO BOX 6380, Dubai, Telephone: +971-4-438-7500/7600 Our lines are open. Worldwide International Medical Insurance for individuals, families, brokers and employers. We use cookies to give you the best possible online experience. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. Aetna Medicare. Registration/Log In Requirements: Aetna International Business Alliances. MST will direct your call to the appropriate emergency assistance team. EC4N 6JJ, Aetna Health Insurance Company of Europe (Dac)                          When prompted during the call, please enter the access code 855-491-9150 and follow the instructions. You are now leaving the Aetna Medicare website. You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam. #23-02/03 P.O. Aetna’s Provider Portal on Availity You may have recently received an email about Aetna’s move to Availity. USA, Toll free: +1-866-545-3252 (inside USA only) If I have any reason to believe that my Password has been compromised, I will immediately change the Password either online or by calling Aetna (1.800.231.7729 (toll-free) or 001.813.775.0190 (collect)). For plan year 2021, SilverScript is a Prescription Drug Plan with a Medicare contract marketed through Aetna Medicare. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobalpmi.com. Aetna SilverScript Prescription Drug Plans (PDPs) 1 … Get help. When you purchase an international medical plan from Aetna, a directory full of medical providers is available to you. Telephone assistance (available 24 hours): Dental benefits are offered, underwritten and/or administered by Aetna Life Insurance Company (Aetna). Find health care. Enrollment in SilverScript depends on … P.O. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. Direct or collect: +1 813 775 0190. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. Check invoice requirements, and get important information on patient services. Language Assistance: العربية | 中文 | Kreyòl Ayisyen | Français | Deutsch | Italiano | 日本語 | 한국어| فارسی | Polski | Português | Pусский| Español | Tagalog  | Tiếng Việt. If you prefer to contact Member Services with this public form, please complete the information below. Worker’s comp - … UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. Telephone: +852-3071-5022 Welcome to Aetna International . his material is for information purposes only. Box 981543 Telephone (toll): +65-6701-6912 Learn more about secure provider registration here. To continue, please close this message or navigate using the links above. All states except California: Aetna Dental P.O. Forgot your username or password?. Dubai Media City, Home | Individuals & Members | Employers | Brokers | Doctors & Hospitals | Health Management Services; Home Doctors & Hospitals Provider login. The Provider Service Center helps with contracting, patient services, precertification and many other questions. The information you will be accessing is provided by another organization or vendor. Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. Genral phone numbers Aetna B,M ,W 888-632-3862 Aetna HMO 800-624-0756 Aetna Global Benefits (Middle East) LLC PO BOX 6380 Dubai, UAE Aetna International PO BOX 30545 Tampa Florida 33630 860 262 9111 Aetna Better Health of Kentucky’s standard contacts are listed below: 25 Westlands Road Toll free from the UK 0800-085-2596 Our Provider Relations call centers representatives are available by phone at 1-855-652-8249.You can locate the Network Relations Consultant assigned to your servicing area here. We provide award winning health benefits to more than 800,000 expats worldwide Fax: +86-216-326-8525 Provider login. Jakarta Pusat - 10270, Member services: claims and pre-authorization assistance Ireland, Member services: membership enquiries, claims and pre-authorization assistance IDs. Quote Page: Tell us about yourself. To call collect you must contact the telephone operator in the country you’re calling from and ask to make a collect call to +44-203-788-3288. Aetna handles premium payments through Payer Express, a trusted payment service. i Located on your Aetna ID card. See our cookie policy for more information on how we use cookies and how you can manage them. Aetna International provides exceptional support no matter where you are or which global health insurance plan you have. Choose your state, county and plan below to find the phone number for your plan. From outside the UK (Toll) +44-203-788-3288. Links to various non-Aetna sites are provided for your convenience only. Box 981543 Box 10462 Van Nuys, CA 91410 . Quarry Bay UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. Telephone: +852-3071-5022 Choose your plan year. You have been redirected to an Aetna International site. County. If you continue to use this website, you are consenting to our policy and for your web browser to receive cookies from our website. Fax: +971-4-428-7100, Aetna Insurance Hong Kong Telephone: +86-400-881-1291 You have been redirected to an Aetna International site. Telephone: +852 2860 8021 Phone number: 1-800-784-3991. You may find you feel more satisfied and don’t over-indulge. Prescription drug information for Aetna Retail Rx or Aetna International Retail Rx may be found in the Aetna plan description. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand. If you continue to use this website, you are consenting to our policy and for your web browser to receive cookies from our website. Aetna Medicare PO Box 7762 London, KY 40742. Find more information. Not all app functions are available for Aetna Student Health Members. Member eligibility is for Aetna International members only. Fax: +852-2866-2555 Email: AsiaPacServices@aetna.com, Sales and general enquiries: do not enter this information Copyright © 2001-[current-year] Aetna Inc. For everyone’s safety during the COVID-19 pandemic, our office is currently closed to in-person, walk-in traffic. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs. 2020. If you don’t know the correct dialling code to use, you can refer to www.business.att.com/bt/access.jsp to find the number for the country you’re dialling from. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobalpmi.com. 757 Meng Zi Road, Gopher Center, Please log in to the Aetna International secure provider website to perform the transactions listed below: Please make sure each invoice has the following: Note: Medical records may be requested depending on services or condition. Our lines are open from 08:00 to 20:00 hrs GMT. Letter of Authorization (LOA) requests: click here, Guarantee of Payment (GOP) requests: click here. 28th Floor We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. Claims address Please note we may record calls for monitoring and training purposes. If you have general questions about your plan coverage or benefits, call the number on the back of your Aetna member ID card. Aetna Health SM App. All dental Medicare claims . Suite 702, 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Email: AsiaPacSales@aetna.com, Aetna (Shanghai) Enterprise Services Co. Ltd Be aware of portion sizes and use moderation when it comes to foods high in fat and sugar. Our Provider Relations Department serves as a liaison between the health plan and the provider community. 1-800-231-7729. Telephone (toll free from Indonesia): 001-803-1006-0716 Hong Kong, Member services: claims and pre-authorization assistance Remote working & physical distancing support resources. Sentral Senayan 2 Building, Make and manage your claims Log in. Phone number. We use cookies to give you the best possible online experience. Email: europeservices@aetna.com. UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. E-mail: AsiaPacServices@aetna.com. HMO and Medicare Advantage - 1-800-624-0756. WorldTraveler members, you must call Aetna International at 1.877.301.5042. 50 Cannon Street 16th Floor Suite West 16 Email: europeservices@aetna.com. El Paso, TX 79998-1543 Please enable it to continue. Box 14094 Lexington, KY 40512-4094. For more … UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. The operator should then connect you to our international helpline at no charge to you. The … Speak to one of our UK-based sales executives on +44 (0)844 557 8037 or US Toll Free +1 800-914-2177. ... Aetna International. Box 14597 Lexington, KY 40512-4597. Asia Afrika No.8 should not include spaces or dashes and are 8-10 digits long. Find out how to get the most from your international health insurance through the 24-hour member service centre, case management services and handy mobile applications. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Pay now. It only takes a minute to register for your secure, personalised Health Hub. Language Assistance: العربية | 中文 | Kreyòl Ayisyen | Français | Deutsch | Italiano | 日本語 | 한국어| فارسی | Polski | Português | Pусский| Español | Tagalog  | Tiếng Việt. Coverage is available for only those services and supplies that are medically necessary. We have combined our businesses to create one market-leading health care benefits company. Email: AmericasServices@aetna.com, Aetna Global Benefits (UK) Limited Links to various non-Aetna sites are provided for your convenience only. Example IDs: 812345678, W123456789, or BBBB5010. USA, Aetna International Welcome to Aetna International . Home | Individuals & Members | Employers | Brokers Plans are designed and developed by Aetna Insurance Company Limited. Alexandra House, The Sweepstakes, For Aetna Domestic Members please call the number located on the Member's Identification Card. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Telephone: +1-813-775-0220 If you’ve been affected by atrocities or natural disasters and need assistance, please call our Member Services Team (MST) using the number on your Aetna International Member ID Card. Fax: +62 21 2965 5881 Please visit AetnaStudentHealth.com for your complete plan details. We respond to messages from 8am-6pm EST, Monday-Friday. Singapore 068898, Member services: claims and pre-authorization assistance InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. Telephone (toll-free from Singapore): 1-800-723-1241 Aetna DMO ® and PPO grievance and appeals. Fax: +1-860-262-9111 If you’re calling from a country not included in the above link, then you can call collect or direct on +44-203-788- 3288. Fax: +86-216-326 8525 If your ID includes a suffix -01, -02, etc. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs. We have combined our businesses to create one market-leading health care benefits company. We're sorry but Vision Benefits Portal doesn't work properly without JavaScript enabled. From outside the UK (Toll) +44-203-788-3288, Fax: +44-870-442-4377 Aetna Global Benefits Address: 3rd Floor, Building # 7, Manama Road, Dubai Outsource Zone, DubaiLandmark: Near Wipro Ltd Zip Code: 6380 City of Dubai Phone number: +971 4 4387500 Categories: Insurance Companies & Agents, Companies & Businesses This material is for information only. If you have any questions about a procedure, medication or device, please contact us. If you do indulge, savor the food away from distractions like your phone. REGISTER Register to access personalized tools: Employers: Plan administration tools; Producers: Business tools and information Telephone: +86-400-881-1269 Indemnity and PPO-based plans - 1-888-MD AETNA ( 1-888-632-3862) Voluntary plans - 1-888-772-9682. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. To continue, please close this message or navigate using the links above. Ballsbridge, Dublin 4, US Toll free: London Aetna Media One Tower Building Not every medical service or supply is covered by the plan, even if that service or supply is prescribed, recommended or approved by a provider. Email: HTChinaServices@aetna.com, PT Aetna Global Benefits Indonesia Aetna Global Benefits (Middle East) LLC  If you missed Open Enrollment, please contact your HR representative immediately. Aetna Member Services. Suite 401-403 Jl. – Aetna will then calculate the balance owed (if any) and provide it on the Explanation of Benefits (EOB) statement – Members should wait to receive the provider’s bill, then pay the provider directly according to the amount shown on the EOB Non-Aetna Providers: – Non-Aetna providers may ask you to pay up front Additionally, I will immediately report suspected or actual misuses of my User name and Password to both my employer and Aetna. Your Payer Express log-in may be different from your Aetna secure member site log-in. Remote working & physical distancing support resources, Member name and ID number (from the member's Aetna International identification card), Complete name and address of the provider, Amount charged for each procedure, including the currency, Amount that you have collected from the patient, including the currency. Access your membership documents. DON'T HAVE AN ACCOUNT. 6 of 2007 concerning the establishment of UAE Insurance Authority and its regulations. Aetna International may not accept liability for payment of invoices received after the expiration of 60 days from the date of discharge of the insured person from the hospital or facility. Direct or collect: +1 813 775 0190; US Toll free: +1 800 231 7729; Write to us Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. You can speak to someone 8 a.m. to 8 p.m., 7 days a week. ... You can also call us at the number on your ID card for personal service. Email: AsiaPacServices@aetna.com, Aetna Insurance (Singapore) Pte Ltd. 80 Robinson Road If your Aetna Member ID begins with a letter, you must enter the letter. Berkshire House You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam. Aetna Dental P.O. Policies are underwritten by Al Ain Ahlia Insurance Co. (PSC), incorporated in Abu Dhabi by Act 18 of 1975 and licensed as an insurer pursuant to Insurance Registration No. Toll-free from other countries using AT&T access codes: +1-855-532-5085 Huang Pu District Aetna International's comprehensive global medical network includes 1.2 million medical providers in the U.S. and another 165,000 worldwide. State. Plan Name. If you use NaviNet for any of your workflows, you will need to switch to Availity. Aetna offers different plans and customer service centers depending on where you live. You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies. Contact us by phone. Gelora Bung Karno 2021. Been redirected to an Aetna International and interglobal to meet their health wellness. Forgot your user name any questions about a procedure, medication or device, please your... 800,000 expats worldwide Welcome to Aetna International and interglobal to meet their health and wellness.... Provider login providers is available for only those services and supplies that are medically necessary sensitive Both! At 1.877.301.5042 be found in the Aetna International website, which may differ from the terms and conditions www.interglobalpmi.com... 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Precertification and many other questions expats worldwide Welcome to Aetna International helpline at charge... Include spaces or dashes and are 8-10 digits long where you are which. To messages from 8am-6pm EST, Monday-Friday the Member 's Identification card benefits. Precertification and many other questions Aetna, a directory full of medical providers is available to you at! Are medically necessary connect you to our International helpline at no charge to you plan and benefits right your... Or Aetna International website, which may differ from the terms and conditions of www.interglobalpmi.com contact our staff! This public form, please contact us are required Forgot your user name ; Password ; Password ; Password Password... Password to Both my employer and Aetna Baoviet Insurance Corporation Limited, part Aetna... Additionally, i will immediately report suspected or actual misuses of my user?... 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